Returns Policy

Beechmont Motors
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Returns Policy
Beechmont Motors Contact Information
4113 Plainville Road
Cincinnati, OH. 45227
Un
Phone: 513-272-7551
porscheaccessories@theautomile.com
Return Policy:
Returns are allowed for defective or damaged items only if the items are damaged upon arrival to the customer. Exchanges or refunds will be issued upon verification of claim. If you return or exchange an item that is not damaged or defective, we may credit your card for the selling price less a 20% re-stocking fee.
Exchanges will be allowed for clothing sizes, if available, but the customer is responsible for any incurred shipping costs and a 20% re-stocking fee. In the event that we are unable to exchange for a different size, we will offer store credit.
In order to return a product, customers must contact us at 513-272-7533 or email us within 5 days of receiving the item(s). The customer has 15 days from the time their merchandise is received to return it back to us for an exchange of a different size, or to receive a refund. Sending a product back without contacting us and providing your name, phone number and copy of receipt in the return package may result in the items not being refunded. You must send all returns and exchanges back in the original packaging to receive the refund.
Returns for parts and merchandise must be received in original packaging and free of greasy fingerprints. Parts and merchandise must be able to be resold as brand new. There will be no refunds if these conditions are not met. If you receive a damaged item, you must contact us immediately or you will not receive a refund.
If we receive a returned damaged item without prior notification, we will not process a refund. All shipments are insured. All freight claims for damaged packages must be settled with UPS before refunds or replacements will be issued.

RETURNS MUST BE IN ORIGINAL PACKAGING OR YOU WILL NOT RECEIVE YOUR REFUND.

Payment Policy:
We accept CREDIT CARD PAYMENTS and PAYPAL ONLY at this time. We must collect 6.75% tax from OH buyers. We collect payment before we ship your order out. In the event that your item is not available, we will notify you and if we have already collected payment, we will void your payment or submit a refund. Please call if you have questions. 513-272-7533.

Shipping Policy:
Our shipping method is UPS Ground. Please allow 10-14 days for shipping. You will be notified by email if any items are on back-order or are discontinued by our suppliers. We are no longer maintaining back-orders with Porsche. If you place an order for an item and it is on back-order, we will notify you and take that item off your order and take that item off our website. Otherwise, be sure to login and verify your order status. At this time, we cannot expedite an order in less than 7 days.

WE SHIP WITHIN THE USA (50 STATES) ONLY. This means NO international shipping and NO U.S. provinces. Also, UPS will not deliver to an APO, FPO or PO box. Please call if you are military overseas. Hawaii buyers will have to pay cost of UPS Air. and while UPS now offers Ground shipping to parts of Alaska, it is still quite expensive.

When a 'FREE SHIPPING' Promotion is in place, shipment to customer via USPS is free when order exceeds the promotional amount. Because of the cost of shipping to Alaska and Hawaii, customers in these two states will not receive full 'free shipping' during this promotion. We will contact the customer to defray some of the shipping cost. If customer purchases large, heavy parts that require freight charges, we will be in contact with the customer to defray part of the freight cost, but we will not ship for free.

If customer purchases large, heavy tequipment which requires freight charges, we will be in touch with customer to compensate part of the freight cost, but we will not ship for free during 'Free Shipping' Promotions.

The shipment guarantee does not apply to shipments which are delayed due to causes beyond UPS's control including, but not limited to, the following: The unavailability or refusal of a person to accept delivery of the shipment, acts of God, public authorities acting with actual or apparent authority on the premises, riots, strikes or other labor disputes, civil commotions, disruptions in air or ground transportation networks, such as weather phenomena, and natural disasters.

UPS shipping days are Monday through Friday -- they do not deliver or run on Saturdays and Sundays.

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